SHIPPING POLICY
- The terms of this shipping policy (the “Shipping Policy”) govern the shipping practices for the thegreenstories.in (“Website”).
- The Green Stories/SaiMaa.in LLP (hereinafter referred to us“we”, “us” or “our”), is a Partnership company with its offices in Bangalore, India. Reference to “you” in this Shipping Policy refers to the users of this Website who have consummated a purchase on the Website.
- Shipping Policy
(a) We currently deliver products only in the territory of India. While we endeavor to deliver to all parts of India, deliveries to some parts of the country are limited by the reach of our logistic partners
(b) In the rare case we are unable to deliver to your address, your order will be cancelled and a refund promptly made to the card, bank account, wallet or any other mode of payment that you had used to make the payment on our site. We will also intimate you by way of an email confirming the same.
(c) Once your order is placed on the Website and the same is accepted, we will issue an email confirming your order.
(d) We endeavor to ship ordered products typically within 5 working days of order placement and confirmation. Upon successful shipment of an order, we will send you the details of the consignment to allow you to check the status of your order.
(e) The typical delivery date shall be within 7 days of shipping and in no event later than 14 days in the event of exigencies or delay beyond our control or the control of our vendors.
(f) In the unlikely event that we are unable to deliver within 21 business days of placing the order, we will cancel the order and refund any amounts to the same account from which such payments were made from. In the event of part delivery of the order and we are forced to cancel the remaining order we will send you an email informing the same and refund any payment made against the unshipped part of the order to the account from which such payment was made.
(g) To ensure efficient delivery of the products, we use only reputed courier agencies.
(h) We endeavor to ship all items in your order together; however, this may not be always possible due to the product characteristics or availability.
(i) All orders will be shipped with an invoice mentioning the price in accordance with the Indian Tax Regulations.
(j) The applicable cost for shipping orders is as follows: we are doing Paid shipping as per the delivery charges of our shipping partners on all our products.
(k) If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order.